Simple Setup, Powerful Results
Getting started with Fetch It! is a straightforward, one-time process. This guide will walk you through every step and answer any questions you may have.
Watch: The 60-Second Setup
The 3-Step Process
Get Secure Key from Browser
Log into your GoPro.com media library, then click the Fetch It! browser extension. This copies a temporary, secure key to your clipboard.
Authenticate in the App
Return to the Fetch It! app and click "Authenticate." The app automatically and securely validates your session without ever seeing your password.
Download & Create
Configure your settings, click "Start Fetching," and let the app do the work. Your fully organized media is now ready for your next masterpiece.
Frequently Asked Questions
Is this process secure? Will you see my GoPro password?
Absolutely. Your security is our top priority. The browser extension uses a temporary authentication token directly from GoPro's official website. **Fetch It! never sees, handles, or stores your password.**
Why do I need to use a browser extension?
GoPro's robust cloud security requires this method to establish a secure, authorized connection. The extension is a simple, safe way to prove you are the account owner without ever exposing your credentials to our app.
What platforms are supported?
Fetch It! is currently available for Windows 10 & 11 via the Microsoft Store. A native macOS version is in development! Join our newsletter to be notified upon its release.
Still Have Questions?
Our support team is here to help. Fill out the form below, and we'll get back to you as soon as possible.